



I'm up wide awake at 3am so thought I would write a boring blog about work. Perhaps it will put me back to sleep! LOL
Worked very late tonight moving to a different workstation. Starting Tuesday (Monday is a holiday) I will be assuming a new position. No applause, it's a lateral move. But, that's OK - it gves me an opportunity to learn something new and important to the organization.
Tonight we had to do the desk switches which also involves phone extensions and computer changes. I moved from being a customer Service Supervisor in the call center to being a Customer Service Sueprvisor in the adjustments section (commonly referred to as the Billing Supervisor). The Administrative Secretary moved into my old position and a customer Service Representative moved into hers. But, the desk swapping didn't stop there. The CSR came from a different floor meaning we added one body to our floor (same department).
So to make room for the person who previously held my new position, we started by moving a person who spends most of his day in the field into the conference room that is set up like an office (actually it was my office at one time, LOL). This meant we could move another CSR into his space which worked out well because one function she does requires a bit more space. With her space freed up we were able to move another CSR who sits a bit far away from the rest of the call center into the other CSRs space and bring her closer to the pack. Her space was then occupied by the person who was sitting where the person I am replacing is going.
Got all that? Tp add to it, some phone extension were moved and some stayed the same and only the names were changed in the directory. Plus, Tuesday some computers will be moved - some will stay. I had to draw myself a schematic to keep up with it all!
See, told you it was boring,
Vickie
1 comment:
OMG!!! You must have needed a map of the changes!!! Congrats on your new title and job! Hope you will love it!
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